Support
Find answers to common questions or get in touch.
What is VoxMirror?
VoxMirror is a language learning app that uses on-device AI to transcribe audio, break it into sentences, and guide you through listening comprehension, dictation, and pronunciation practice.
Which platforms are supported?
VoxMirror is available on iOS, Android, macOS, Windows, and Linux.
How does speech transcription work?
VoxMirror uses a local Whisper model that runs entirely on your device. Your audio files are processed offline — nothing is uploaded to the cloud for transcription.
Does the app require an internet connection?
Core learning features including transcription, listening playback, dictation, and pronunciation practice work offline. An internet connection is only needed for account sync, cloud backup, and dictionary lookup.
What languages are supported?
The built-in Whisper model supports 99+ languages. Translation and dictionary features are available for major world languages. The app interface itself is available in English and Chinese.
Is my voice data stored or shared?
Audio recordings are stored only on your device and in your personal cloud account if you choose to sync. We do not use your voice data for profiling, biometric identification, or any purpose beyond the learning features you activate. See our Privacy Policy for details.
How do I create an account?
You can sign up with email and password, or use Google, Apple, or Facebook sign-in. An account lets you sync your learning data across all your devices.
Can I import my own audio or video files?
Yes. You can import audio and video files from your device, or generate audio from text using the built-in text-to-speech feature.
How do I delete my account or data?
You can delete individual learning materials, vocabulary items, and audio recordings at any time from within the app. To request full account deletion, contact us at the email below and we will process your request within 30 days.
Still need help?
Reach out and we’ll get back to you within 2 business days.
support@voxmirror.comFor privacy-related inquiries, email privacy@voxmirror.com